PhoneBeagle Android User Guide

 

 

Introduction

PhoneBeagle has two components, a Recorder that is installed on your child's Android or BlackBerry phone that records activity and location, and a Client for remotely viewing your child's phone activity and location. The Client is available as a secure Web application and an Android phone application. Parents use the Client to track the location of their child's phone and view the following events that occur on that phone:

  • Uninstall Protection & Hidden Icon
  • Facebook Chat & Messages, Skype, WhatsApp & LINE Messages
  • SMS Text Messages Sent and Received
  • GPS and Network Location Data
  • Remotely Block Calls & SMS Text Messages
  • Remotely Block Violent, Adult or Sexual Apps
  • App Alerts for Spyware & Malicious Actions Such as Stealing Your Personal Information
  • App Usage History
  • Web Browsing History
  • Phone Address Book
  • Call History
  • MMS Multi-Media Messages Sent and Received
  • System Events such as Battery State, Phone On/Off or "Airplane Mode" & SIM Change Notifications

The Recorder Application is installed on a phone and captures and uploads communications and events so that they can be viewed remotely at anytime. The Client Application is used to view the uploaded data and can also be used to remotely customize the Recorder Application by sending Control Commands. Control Commands can also be sent via Text Message. The various Control Commands report on the phone state such as providing an immediate location fix or immediately uploading all communications and events.

Nothing is installed on your computer, but details of communications and events can be saved to your computer.

Multiple phone accounts for your family can be linked together so that all accounts are available from within the same login and user interface.

Communications and events are captured as they occur on the phone and these records are not effected by the phone user deleting information.

PhoneBeagle hooks deeply into Android's security infrastructure to provide a degree of protection from being uninstalled by someone that does not know the PhoneBeagle Product Key. In the event that someone manages to disable the phone's security infrastructure, PhoneBeagle can be configured to send a Text Message notification that this has occurred. A Hidden Icon is available on all versions of Android.

 

Buying PhoneBeagle

In order to use PhoneBeagle to monitor your child it is necessary to purchase a Product Key from our Website www.phonebeagle.com.

After buying PhoneBeagle, customers should receive a confirmation email containing the following information.
If you do not receive a confirmation email from us, please check your 'Junk' mail folder.
Please use our support page www.phonebeagle.com/support.htm if you cannot find your purchase confirmation email.

  • PhoneBeagle Product Key & Password
  • Details for Downloading the PhoneBeagle Recorder App
  • Details for Downloading the PhoneBeagle Protector App
  • Details for Downloading the Optional PhoneBeagle Android Client App
  • Details for accessing the PhoneBeagle Web App

 

PhoneBeagle Recorder App - Installation

The PhoneBeagle Recorder App is installed on your child's phone and records activity and location and can be used to block Calls, Text Messages or inappropriate Apps. It is also used to send alerts if spyware or malicious Apps are installed.

Downloading & Installing Using the Web Browser on your Child's Phone

To download the PhoneBeagle Recorder App using the Web browser on your child's phone, open the Web browser and enter this address www.phonebeagle.com/app. When the Web page displays click the link 'Android PhoneBeagle Recorder'. If you own another Android phone you can optionally install the PhoneBeagle Android Client App or alternatively you can use the PhoneBeagle Web Client App from a Web browser on a computer. The PhoneBeagle Android Client App is explained in section PhoneBeagle Android Client App - Installation and the PhoneBeagle Web Client App is explained in section PhoneBeagle Web Client App.

Once the PhoneBeagle Recorder App is downloaded it needs to be installed. Click on the downloaded app and agree to the required permissions.

Note that after downloading and installing the PhoneBeagle Recorder App it will not have an icon on the desktop of the phone. In order to use the PhoneBeagle Recorder App it must be opened and activated as explained in section PhoneBeagle Recorder App - Activation.

IMPORTANT

The PhoneBeagle Recorder App downloads directly to your child's phone using the phone's Web browser and you must tell the phone that this is allowed before your download will work. Also you must prevent your carrier from disabling PhoneBeagle due to privacy concerns. To do these tasks carry out the following steps:

  • Go to 'Settings' App
  • Depending on your Android version, select the 'Applications' or 'Security' entry
  • Check the box 'Unknown sources - Allow installation of non-Android Market / Google Play Store applications'
  • Make sure 'Verify apps' is NOT selected
  • You should now be able to download any app you like using the phone's Web browser

 

 

 

 

PhoneBeagle Recorder App - Activation

In order to use the PhoneBeagle Recorder App to monitor your child it is necessary to purchase a Product Key as explained in section Buying PhoneBeagle.

After installing the PhoneBeagle Recorder App as described in the section PhoneBeagle Recorder App - Installation, the App still needs to be activated using the following steps.

  • Open the PhoneBeagle Recorder App using the following special mechanism because it does not have an icon on the desktop of the phone
    • Open the phone Web browser and enter the address www.phonebeagle.com/open
      Or Open the phone dialer and enter: *#*# and then press 'Dial' or 'Call'.
  • When the PhoneBeagle Recorder App opens, enter your PhoneBeagle Product Key and click the 'Activate' button
  • Accept or Decline the End User License Agreement
  • Activate 'Uninstall Protection' (See section Uninstall Protection for details of what this is)
    • Enter a phone number if you want to receive a Text Message notification if the PhoneBeagle Recorder App is uninstalled
  • Accept the installation of the PhoneBeagle Protector App (See section PhoneBeagle Protector App - Installation for details of what this is)
  • If you are activating on Android 4.0 or higher please configure the PhoneBeagle Recorder App for 'Accessibility' so that you can monitor Facebook Chat and Messages, WhatsApp Messages and LINE Messages
  • The PhoneBeagle Recorder App should now be activated and working

 

IMPORTANT

The PhoneBeagle Recorder App does not have an icon on the desktop of the phone, to open the PhoneBeagle Recorder App:

  • Open the phone Web browser and enter the address www.phonebeagle.com/open
    Or Open the phone dialer and enter: *#*# and then press 'Dial' or 'Call'.

 

 

 

PhoneBeagle Recorder App - GPS Settings

In order to get accurate location fixes PhoneBeagle requires that GPS setting are correctly configured by carrying out the following steps.

  • Go to 'Settings' App
  • Select the 'Location' entry
  • Check the box 'Use wireless networks'
  • Check the box 'Use GPS satellites'

 

 

 

PhoneBeagle Protector App - Installation

The PhoneBeagle Protector App checks that the PhoneBeagle Recorder App is installed and healthy.

The PhoneBeagle Protector App is usually installed when installing the PhoneBeagle Recorder App, see section PhoneBeagle Recorder App - Installation. However the following instructions can be used to manually install the PhoneBeagle Protector App at any time.

Downloading & Installing Using the Web Browser on your Child's Phone.

To download the PhoneBeagle Protector App using the Web browser on your child's phone, open the Web browser and enter this address www.phonebeagle.com/app. When the Web page displays click the link 'Android PhoneBeagle Protector'. If you haven't already done so you should first install the PhoneBeagle Recorder App on your child's phone, see section PhoneBeagle Recorder App - Installation.

Once the PhoneBeagle Protector App is downloaded it needs to be installed. Click on the downloaded app and agree to the required permissions.

Note that after downloading and installing the PhoneBeagle Protector App it will not have an icon on the desktop of the phone. However the PhoneBeagle Protector App does not need to be activated, after download and installation, it will immediately begin checking that the PhoneBeagle Recorder App is installed and healthy.

 

 

IMPORTANT

The PhoneBeagle Protector App downloads directly to your child's phone using the phone's Web browser and you must tell the phone that this is allowed before your download will work. Also you must prevent your carrier from disabling PhoneBeagle due to privacy concerns. To do these tasks carry out the following steps:

  • Go to 'Settings' App
  • Depending on your Android version, select the 'Applications' or 'Security' entry
  • Check the box 'Unknown sources - Allow installation of non-Android Market / Google Play Store applications'
  • Make sure 'Verify apps' is NOT selected
  • You should now be able to download any app you like using the phone's Web browser

 

 

 

PhoneBeagle Android Client App - Installation

You can monitor your child's phone from either the PhoneBeagle Web Client App described in section PhoneBeagle Web Client App or if you have an Android phone you can use the optional PhoneBeagle Android Client App. To download the PhoneBeagle Android Client App using the Web browser on your phone, open the Web browser and enter this address www.phonebeagle.com/app. When the Web page displays click the link 'Android PhoneBeagle Client'.

Once the PhoneBeagle Android Client App is downloaded it needs to be installed. Click on the downloaded app and agree to the required permissions.

 

 

IMPORTANT

The PhoneBeagle Android Client App downloads directly to your phone using the phone's Web browser and you must tell the phone that this is allowed before your download will work. To do this carry out the following steps:

  • Go to 'Settings' App
  • Select the 'Applications' entry
  • Check the box 'Unknown sources - Allow installation of non-Android Market / Google Play Store applications'
  • You should now be able to download any app you like using the phone's Web browser

 

 

 

PhoneBeagle Web Client App

You can monitor your child's phone from either the PhoneBeagle Android Client App described in section PhoneBeagle Android Client App - Installation or the PhoneBeagle Web Client App. To use the PhoneBeagle Web Client App use a Web browser on a computer and go to the address login.phonebeagle.com

When you first login, you will be asked to change the default password and enter a recovery email address.

You will need to install Flash Player 10.0 or newer to use the Web App, available for free from get.adobe.com/flashplayer. If it is not installed already on your computer you will be prompted to install it. We recommend Google's Chrome Internet browser for best results, available for free at www.google.com/chrome, it comes with the latest version of Flash Player built-in.

 

 

 

Remote Control

PhoneBeagle features full Remote Control by sending commands from the Web App to the Recorder App on the phone. This allows changing things like GPS location tracking interval and how often the Recorder App on the phone reports activity. Many commands can also be sent using SMS Text Messages.

 

 

 

Uninstall Protection

Uninstall Protection protects the PhoneBeagle Recorder from being uninstalled on phones running Android versions 2.2 or higher. A Hidden Icon is available on all versions of Android.

PhoneBeagle hooks deeply into Android's security infrastructure to provide a degree of protection from being uninstalled by someone that does not know the PhoneBeagle Product Key. In the event that someone manages to disable the phone's security infrastructure, PhoneBeagle can be configured to send a Text Message notification that this has occurred. A Hidden Icon is available on all versions of Android.

 

Location Tracking

PhoneBeagle uses logic to be careful not to waste your battery, or rack up unnecessary data usage. Location tracking history with configurable update intervals from a few minutes upwards so you can see where the mobile phone was using 5 minutes intervals, 10 minutes intervals or hourly intervals etc. In addition, a real-time 'Locate Now' functionality is provided in order to immediately find the location of the mobile phone.

GPS, Cell Tower (Cell Id), Network location tracking depends on phone, network service and satellite availability. Buildings and even heavy cloud cover can prevent GPS information from getting collected on the phone. When GPS is not available PhoneBeagle automatically uses alternative location information provided by the phone to approximate location. For phone models without built-in GPS, network based location will be used and distracted driving features will not be avalable because speed calculations are not possible. Location tracking modes are remotely configurable in order to save battery life.

  • Zero Impact Tracking Mode
    GPS is used only if it is already active, for instance when the user is navigating with navigation software or using Internet location services. Cell Tower location resolution is active.

  • High Resolution Tracking Mode
    GPS is set active and receives continuous location updates. Network positioning provided by mobile service providers and Cell Tower location resolution are both active.

  • Intelligent Tracking Mode
    GPS is used if it is already active. Cell Tower location resolution is always active. GPS and the network positioning provided by mobile service providers are activated if the device moves a significant distance.

 

Data Usage

By default the Recorder Application will use the phone's data plan (EDGE, GPRS, 3G, 4G, etc.) or WiFi to upload events. The Client Web Application user can disable this and limit the Recorder Application to only use WiFi connections. Battery life can be extended by adjusting location sampling frequency and method. The Client Web Application includes tool-tips explaining these and many other useful customizations.

 

Data Security

All captured communications and events are stored on the phone in an encoded format before being uploaded to a central server over a secure encrypted connection. The data is stored encoded in a database on the central server. The data is only decoded after it has been downloaded onto the customer's computer, i.e. only when viewed by the customer in their browser. No data is decoded until it arrives on the customer's computer. Encoded means the data is not human readable. The PhoneBeagle data warehouse is very secure and our technical administrators have no access to your encoded private data. On the phone, during upload and download and on the Web Application, your data is secure.

 

Phone & Network Compatibility

PhoneBeagle is designed for Android and BlackBerry phones and works with all Carriers & Networks World Wide. If in doubt please use our support page www.phonebeagle.com/support.htm.

android

PhoneBeagle works on any Android based phone that is running the Android operating system (OS) version 1.5 or newer and so any Android phone will work well. To check the version of Android you have on your phone open the menu of the home screen and select "Settings". Scroll down and select 'About Phone'. On the next screen scroll down and select "Software Information". The first line shows the Version of the Android OS of your phone. PhoneBeagle works with any Android Firmware Version 1.5 or higher.

blackberry

PhoneBeagle works on any BlackBerry phone that is running the BlackBerry operating system (OS) version 5.0 or newer and so any BlackBerry phone that is less than a few years old will work well. To see which BlackBerry Operating System your phone uses select the Options icon (the wrench looking thing) on the BlackBerry desktop and then the Advanced Options menu item. Certain BlackBerry models can be upgraded to operating systems 5.0 or newer, for further details see these links.